FAQs

Products

What kind of products do you offer?
Never Tip The Crown specializes in unique, curated items for home décor, organization, gifting, and lifestyle needs. From stylish storage solutions to whimsical accents, we have something for every taste and style.

Do you sell handmade or artisan items?
Yes! Many of our products are handmade or sourced from small artisans, ensuring high-quality, one-of-a-kind pieces that add a personal touch to your space.

Are your products sustainable?
We strive to include eco-friendly and sustainable items in our collection whenever possible. Look for sustainability details on individual product pages.

Orders and Delivery

Where do you deliver?
We deliver across the United States. For international delivery inquiries, please contact us at [email protected].

Do you offer same-day delivery?
No, we currently do not offer same-day delivery. However, we process all orders promptly and aim to ship them within 1-2 business days.

What are your delivery charges?
Delivery fees depend on your location and the size of your order. Shipping costs will be calculated during checkout for full transparency.

Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email to monitor your package every step of the way.

Returns and Refunds

What is your return policy?
We accept returns within 14 days of delivery for unused and unopened items. Please review our Refunds and Returns Policy for detailed instructions on initiating a return.

How long does it take to process a refund?
Once we receive your returned item and verify its condition, refunds are typically processed within 5-7 business days.

What if my order arrives damaged?
If your order arrives damaged, please contact us immediately at [email protected] with photos of the damage and your order number. We’ll arrange a replacement or refund as soon as possible.

Payment

What payment methods do you accept?
We accept all major credit cards, including Visa, MasterCard, and American Express, as well as PayPal, Apple Pay, and Google Pay.

Can I apply multiple discounts to my order?
Only one discount or promotional code can be applied per order.

Promotions and Subscriptions

Do you offer any loyalty or subscription programs?
Yes! Our loyalty program rewards repeat customers with exclusive discounts and perks. Details about subscriptions for regular purchases are available on our Subscription page.

How can I hear about your promotions?
Sign up for our newsletter or follow us on social media to stay updated on the latest offers and deals.

Customer Support

How can I contact customer service?
For any questions or concerns, you can reach us at:

What are your customer service hours?
Our customer service team is available Monday through Friday, 9:00 AM to 6:00 PM EST.

Do you accept special requests or custom orders?
We’ll do our best to accommodate special requests. Contact us directly, and we’ll discuss the options available!

For further inquiries, feel free to contact us anytime!