Refunds & Return Policy

At Lil’ This n Lil’ That, we aim to ensure your shopping experience is seamless and satisfying. If you’re not completely happy with your purchase, we’re here to help with straightforward and transparent refund and return policies.

Eligibility for Returns

We accept returns for most items within 30 days of the delivery date, provided they meet the following conditions:

  • The item must be unused, undamaged, and in its original packaging.
  • Proof of purchase, such as your order confirmation or receipt, must be provided.
  • Certain items, such as customized or clearance products, are non-returnable unless defective.

How to Initiate a Return

  1. Contact us via email at [email protected] with your order details and reason for the return.
  2. Our customer service team will provide you with return instructions, including a return shipping address.
  3. Pack the item securely and ship it back to us within 7 days of receiving our confirmation.

Please note that the customer is responsible for return shipping costs unless the return is due to a defective or incorrect item.

Refund Process

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved:

  • Refunds will be processed within 5-7 business days to your original payment method.
  • Shipping charges are non-refundable unless the return is due to our error.

Exchanges

If you received a defective or incorrect item, we’re happy to exchange it for you. Please contact us within 7 days of receiving your order to arrange an exchange.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Personalized or custom-made products.
  • Items marked as final sale or clearance.
  • Gift cards.

Damaged or Defective Items

If your item arrives damaged or defective, please notify us within 48 hours of delivery. Include photos of the damaged item and its packaging to help us resolve the issue quickly.

Late or Missing Refunds

If you haven’t received a refund after the processing period:

  1. Check with your bank or credit card provider, as it may take some time for the refund to reflect.
  2. If the issue persists, contact us at [email protected] for assistance.

Contact Us

If you have any questions about our Refund & Returns Policy, feel free to reach out to our customer support team at:

We value your trust and strive to make your experience with Lil’ This n Lil’ That exceptional. Thank you for shopping with us!